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Shop-floor answers without leaving the shop floor

Production supervisors are not sitting at a desk. They are next to a machine with a phone in one hand, and the question they need answered takes four screens to reach.

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NgageChat — shop orders IFS Cloud connected

Which shop orders at site 100 are short of material?

search_ifs_pages shop order material
ifs_read_data ShopOrderMaterialSet — qty required vs available

Three shop orders at site 100 cannot be fully issued today.

Shop orderPartComponentShort byCover
40122550107482225PO 88604, 12 Aug
40131550116119080Transfer from site 200
40140550107482240No cover

Release 40122 anyway, we will part-issue

ifs_execute_action ShopOrdSet(...)/IfsApp.ShopOrderHandling.ShopOrd_Release

Shop order 40122 released

Bound action executed as the signed-in user. IFS applied its own validation rules.

What can NgageChat do with IFS shop orders?

NgageChat gives IFS Cloud manufacturing teams a conversational way to check and update shop orders. Ask about operation progress, material shortages, scheduled dates or scrap, and it queries IFS live. Releasing shop orders, reporting operations and updating quantities are written back through the IFS OData REST API after you confirm them.

Last reviewed 3 August 2026 · NgageChat by EX10

What you can ask it

  • Shop order status, operations and scheduled dates
  • Material shortages and component availability
  • Reported quantities, scrap and remaining balance
  • Which work centre a shop order sits at
  • Structure and routing for a manufactured part

What it can change in IFS

  • Create a shop order for a part and quantity
  • Release a shop order via the IFS bound action
  • Report operations and quantities completed
  • Update planned dates, quantities and work centres
  • Attach documents or photographs to a shop order

Every write is shown to you as a complete summary and only executes after you approve it — then runs under your own IFS login, inside your own IFS permissions.

Try it like this

Things people actually type

What is the status of shop order 40122?
Which shop orders at site 100 are short of material?
Release shop order 40122
How much of part 55010 did we scrap last week?
Which work centre is shop order 40122 sitting at?
Create a shop order for 200 of part 55010 due 18 August

Why it matters

The friction this removes

None of this is a failure of the ERP. It is the cost of a very large system being used occasionally by people who were trained on it once.

The morning meeting runs on printouts

Because pulling the live picture out of IFS takes longer than the meeting.

Shortages are discovered at the machine

Not at planning. The data was there; nobody asked it the right way.

Reporting happens at end of shift, if at all

Deferred reporting means the system is always behind reality, and planning is always working from yesterday.

IFS objects this typically touches

ShopOrderHandlingShopOrderOperationShopOrderMaterialPartHandlingWorkCenterHandling

Exact projections depend on your configuration and IFS release — NgageChat resolves them from its index of the IFS Cloud data model, with your custom fields read live from your environment.

FAQ

Questions about manufacturing & shop orders

Can NgageChat release a shop order?
Yes, using the IFS bound action, exactly as Aurena does — and only if the signed-in user’s IFS permission set allows it. IFS applies its own validation, so a release that would fail in Aurena fails through chat too, with the same error explained in plain language.
Does it work on a phone on the shop floor?
Yes. NgageChat runs in a mobile browser, so a supervisor can ask from wherever the machine is. See where it runs for the deployment options.
Can it report production quantities?
It can report operations and quantities where your IFS configuration and the user’s permissions allow, with a confirmation step before anything is written.

Also worth reading

Inventory & stock Work orders & maintenance Customer orders & sales

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