What you can ask
Named transactions, not adjectives
“Transactional” is easy to say and hard to prove, so here it is spelled out: eight IFS areas, each with the questions NgageChat can answer from your data and the changes it can make in it. If something is answer-only, the page says so.
What can you ask an IFS Cloud AI assistant?
You can ask an IFS Cloud AI assistant anything your IFS permissions let you see — work order backlog, stock balances, purchase order status, project cost, invoice approvals — and, if it is transactional, ask it to change those records: raise a fault report, add an operation, update a promised date, release an order.
Last reviewed 3 August 2026 · NgageChat by EX10
Work orders & maintenance
5 reads · 6 writes
NgageChat is a work order chatbot for IFS Cloud. A technician describes a fault in plain English and NgageChat finds the right IFS projection, resolves the equipment object, site and required fields against your system, shows a summary for approval, and creates the work order or fault report through the IFS OData REST API under that person’s own IFS login.
Which work orders at site 100 are overdue?
Raise a fault report for pump P-114 — the mechanical seal is leaking
Purchasing & suppliers
5 reads · 5 writes
NgageChat lets you query and update IFS Cloud purchasing data in plain language. Ask which purchase orders are overdue, what a supplier’s open commitment is, or which lines are still awaiting receipt, and NgageChat builds the OData query against your live IFS environment. It can also create requisitions and purchase orders, and run actions such as release, within your IFS permissions.
Which purchase orders from Acme are still awaiting delivery?
What is our total open PO value with supplier 1042?
Customer orders & sales
5 reads · 5 writes
NgageChat answers customer order questions from live IFS Cloud data and can enter and amend orders conversationally. Ask for an order’s delivery status, a customer’s open backlog, or which lines are short, and it queries IFS directly. Order entry, line changes and releases are written through the IFS OData REST API after you confirm them.
What is the status of customer order 5512?
Which orders for Northwind are shipping late this week?
Inventory & stock
5 reads · 4 writes
NgageChat answers IFS Cloud inventory questions in plain language: on-hand balance by part, site, warehouse, location or lot; available-to-promise; movement history; and shortages against demand. It queries your live IFS environment through the OData REST API, so the number it gives you is the number in IFS at that moment.
What is the stock balance for part 74821 across all warehouses?
Which parts at site 100 are below safety stock?
Manufacturing & shop orders
5 reads · 5 writes
NgageChat gives IFS Cloud manufacturing teams a conversational way to check and update shop orders. Ask about operation progress, material shortages, scheduled dates or scrap, and it queries IFS live. Releasing shop orders, reporting operations and updating quantities are written back through the IFS OData REST API after you confirm them.
What is the status of shop order 40122?
Which shop orders at site 100 are short of material?
Projects & finance
5 reads · 5 writes
NgageChat answers IFS Cloud finance and project questions conversationally — supplier invoice status, project cost against budget, expense sheets awaiting approval, cost element breakdowns and period balances — reading live from IFS. It can also create and progress expense and invoice records using IFS action imports, always inside the signed-in user’s permissions.
Which supplier invoices are awaiting authorisation?
What is project P-2041 costing against budget?
HSE & field reporting
4 reads · 4 writes
NgageChat lets field and site teams report HSE incidents, near misses and meter readings into IFS Cloud by describing what happened, from a phone. It writes to the IFS HSE and object measurement services directly, and can use an attached photograph to help draft the description — turning a four-minute form into a ten-second sentence.
Report a near miss — pallet fell from a rack in bay A-12, nobody hurt
Record a meter reading of 14,820 hours on generator G-7
IFS how-to answers
4 answer types
NgageChat can answer how IFS Cloud works, not only what your data contains. A semantic search across official IFS Cloud documentation returns the explanation for a process or setting along with the relevant diagrams and screenshots, so a new starter can find out how work order scheduling decides dates without queueing at a super-user’s desk.
How does IFS calculate work order scheduling?
What does the Objstate "Reserved" mean on a customer order line?
Not seeing your area?
These pages cover the areas NgageChat ships domain knowledge for. It can reach any projection your IFS environment exposes — including your custom fields — because it discovers the data model from your metadata rather than a fixed list.
Early access
See NgageChat answer a question from your own IFS environment
A 30-minute session: bring one real scenario — an overdue work order list, a fault report, a supplier lookup — and watch it run end to end. No slideware.